Legal
Monica AI Privacy Policy
This policy explains, in plain language, what Monica AI collects when you use monica-hub.com, why we collect it, how long we keep it and what you can ask us to do with it.
- 1. Who we areMonica AI operates the website at monica-hub.com and the companion chat experience offered through it. This policy explains what we collect, why we collect it and what you can ask us to do with it.
- 2. Scope of this policyThis policy covers the Monica AI website, the companion profiles published on it and any chat sessions started from it. It does not cover third party websites you reach through external links.
- 3. Age requirementMonica AI is intended for adults aged 18 or over. We do not knowingly collect information from anyone under that age, and accounts identified as belonging to minors are removed.
- 4. Information you give usThis includes an email address if you register, any display name you choose, preferences you set for a companion and the content of the messages you send.
- 5. Information collected automaticallyWhen you visit Monica AI we may record your IP address, browser type, device category, operating system, referring page and the time of your visit.
- 6. Cookies and similar technologiesWe use cookies to keep you signed in, remember interface preferences and measure aggregate traffic. You can block or delete cookies in your browser settings, though some features may stop working.
- 7. AnalyticsWe use aggregate analytics to understand which pages are read and where visitors leave. Analytics data is reviewed in summary form and is not used to build advertising profiles about you.
- 8. How we use your informationWe use it to provide the chat experience, maintain conversation continuity, keep the service secure, respond to support requests, comply with law and improve what we offer.
- 9. Legal bases for processingDepending on your location we rely on performance of a contract, our legitimate interest in operating and securing the service, your consent where required, and compliance with legal obligations.
- 10. Chat contentMessage content is stored so your companion can maintain context between sessions. It is associated with your account and is not published or sold.
- 11. Fictional charactersAll companion profiles, photographs and biographies on Monica AI are fictional and generated. They do not depict real individuals and no real person's data is used to create them.
- 12. Sharing with service providersWe share limited data with hosting, storage, security and payment providers who act on our instructions and are bound by confidentiality obligations.
- 13. No sale of personal dataMonica AI does not sell your personal information and does not trade your chat content with advertisers or data brokers.
- 14. International transfersOur providers may process data in countries other than yours. Where required we use appropriate safeguards such as standard contractual clauses.
- 15. Data retentionAccount and conversation data is kept while your account is active. After deletion, residual copies may remain in backups for a limited period before being overwritten.
- 16. Security measuresWe use encryption in transit, access controls, restricted administrative permissions and routine monitoring. No online service can promise perfect security.
- 17. Your access rightsYou may ask us for a copy of the personal data we hold about you and information about how it is processed.
- 18. Correction and deletionYou may ask us to correct inaccurate information or to delete your account and associated data, subject to legal retention requirements.
- 19. Objection and restrictionWhere local law provides it, you may object to certain processing or ask us to restrict it while a dispute is resolved.
- 20. Withdrawing consentWhere processing relies on consent you can withdraw it at any time. Withdrawal does not affect processing carried out before that point.
- 21. Marketing communicationsIf you opt in to updates you can unsubscribe using the link in any message. Service and security notices are sent regardless.
- 22. Automated processingCompanion replies are produced automatically. This processing does not make legal decisions about you and does not affect your rights outside the service.
- 23. Third party linksPages on Monica AI may link to external sites. We are not responsible for their content or their privacy practices, and we encourage you to read their policies.
- 24. Do Not TrackBrowsers send Do Not Track signals in inconsistent formats. Monica AI does not currently respond to them, and we limit tracking by default instead.
- 25. Regional rights noticeResidents of the European Economic Area, the United Kingdom, California and certain other regions have additional statutory rights, including the right to complain to a supervisory authority.
- 26. Children's content policyWe prohibit any content or roleplay involving minors. Accounts attempting it are terminated without notice and may be reported.
- 27. Breach notificationIf a data incident affects your information and creates a material risk, we will notify affected users and any regulator required by law within the applicable deadline.
- 28. Changes to this policyWe may revise this policy as the service develops. The revision date at the top of the page always reflects the current version.
- 29. How to contact usPrivacy questions and rights requests can be sent to privacy@monica-hub.com. We aim to respond within thirty days.
- 30. AcceptanceBy using Monica AI you confirm that you have read this policy and understand how your information is handled.